Privacy Policy
Last updated: 19.11.2024
Tool Metrica (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://toolmetrica.com (“Website”). It also describes your rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the Website.
1. Information We Collect
We may collect and process the following types of information:
1.1. Personal Information
- Name, email address, phone number, billing and shipping address, and payment details when you register, make a purchase, or contact us.
- Any additional information you choose to share with us, such as feedback or responses to surveys.
1.2. Automatically Collected Information
- IP address, browser type, operating system, referral URLs, and other technical data.
- Information about how you use our Website, such as pages viewed, time spent, and interactions (via cookies or other tracking technologies).
1.3. Third-Party Information
- We may receive information about you from third parties, such as social media platforms, payment processors, or analytics providers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Process your orders, respond to inquiries, and manage your account.
- To improve our Website: Analyze user behavior to optimize features and performance.
- For marketing: Send promotional emails or special offers (you can opt out at any time).
- For compliance: Meet our legal obligations, such as fraud prevention or tax reporting.
We will only process your personal data when we have a lawful basis for doing so, such as your consent, fulfilling a contract, complying with legal obligations, or pursuing our legitimate interests.
3. How We Share Your Information
We do not sell your personal data. However, we may share it with:
- Service Providers: Trusted third-party companies that assist in providing our services (e.g., payment processors, shipping companies).
- Legal Authorities: When required to comply with legal obligations or enforce our Terms and Conditions.
- Analytics and Advertising Partners: To improve user experience and offer targeted advertising (if you consent to cookies).
Any third parties with whom we share data are bound by confidentiality and data protection agreements.
4. Your Data Protection Rights
Under GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Correct inaccurate or incomplete personal data.
- Deletion: Request the deletion of your personal data (“Right to be Forgotten”).
- Restriction: Limit the processing of your data in certain circumstances.
- Data Portability: Receive your data in a structured, commonly used format.
- Objection: Object to the processing of your data for direct marketing or legitimate interests.
- Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise your rights, please contact us at info@toolmetrica.com. We will respond within one month as required by law.
5. How We Protect Your Data
We implement technical and organizational measures to safeguard your personal data, including encryption, secure servers, and access controls. However, no system can guarantee 100% security. Please notify us immediately if you believe your data has been compromised.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., tax or legal obligations). After that, your data will be securely deleted or anonymized.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. For detailed information, please refer to our Cookie Policy.
You can manage your cookie preferences through our Cookie Consent Manager or your browser settings.
8. International Data Transfers
If you are located in the European Economic Area (EEA), your data may be transferred to countries outside the EEA. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.
9. Third-Party Links
Our Website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing your personal data.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us, and we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “Last updated” date. Please check back regularly to stay informed.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Address: Lindhagensgatan 76, 112 18 Stockholm
Email: info@toolmetrica.com